Scale your eCommerce support today.No credit card required

AI-Powered Support for eCommerce Brands

Turn support into revenue for your online store by focusing on high-value customers and automating repetitive inquiries.

No credit card required • Works seamlessly with Shopify

Inside VersanaCX

See every order, right next to every conversation

View Shopify orders, refunds, and tracking data alongside customer messages — no tab switching.

Teams resolve up to 40% of order queries automatically.

Order inquiry overload during peak seasons

WISMO tickets eating up valuable agent time

High-value customers treated the same as everyone

Refund and return requests handled manually

View orders, refunds, and tracking data right next to customer messages.

Automatically route VIP customers and high-value cart inquiries to the top.

Let AI handle WISMO, returns, and exchanges instantly and accurately.

Manage email, live chat, WhatsApp, and social in one unified interface.

A Shopify Plus store uses VersanaCX to auto-resolve 40% of order status queries while prioritizing VIP customers with pending high-value carts.

No credit card required