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AI Copilot for Customer Support

Respond faster with AI suggestions trained on your knowledge — without losing control.

No credit card required • Setup in minutes • Works with your current workflow

Manual support doesn't scale

Repetitive work

Teams spend too much time writing the same replies over and over

Slower responses

Response times increase as conversation volume grows

Inconsistent quality

Different agents give different answers to the same questions

Before: Typing every response from scratch
After: Reviewing perfect drafts instantly

Your intelligent support sidekick

AI suggests replies instantly based on your knowledge base

Agents review and send — full control

Consistent tone and accurate responses

AI Copilot suggesting a draft reply in the support inbox

When a customer asks about order status, AI instantly suggests a reply with tracking details — your agent reviews and sends in seconds.

How it works

Customer sends message

A new inquiry lands in your inbox

AI generates suggested reply

Context-aware draft appears instantly

Agent reviews and sends

Edit, approve, and resolve in seconds

Why teams love AI Copilot

Respond faster without hiring

Maintain consistent tone

Reduce agent workload

Improve customer satisfaction

Manual support vs AI Copilot

Features
Manual support
VersanaCX AI Copilot
Drafting speed
Manual support:Slow manual drafting
VersanaCX AI Copilot:Instant AI suggestions
Tone consistency
Manual support:Inconsistent agent tone
VersanaCX AI Copilot:Standardized brand voice
Knowledge lookup
Manual support:Manual knowledge lookup
VersanaCX AI Copilot:AI-assisted answer generation

See how teams succeed with AI Copilot

50% faster responses

↓ 50% response time
Before

Agents spent time drafting responses manually

After

Using AI Copilot to generate and refine replies

Reduced response time by 50%

Frequently asked questions

Upgrade path

Ready to go beyond suggestions?

Upgrade to AI-assisted automation and let AI handle conversations — with human review built in.

Start using AI-assisted support today

No credit card required • Setup in minutes • Works with your current workflow

Included in the Starter plan