Privacy Policy

Effective Date: January 1, 2026

Privacy Policy

VersanaCX™ is operated by Tandao Group (K) Ltd (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, and protect personal data.

Information We Collect

- Account details (name, email, business info)

- Usage data (logs, interactions)

- Integration data (connected platforms)

Legal Basis

We process data based on contractual necessity, legitimate interest, and consent where required.

How We Use Data

- Provide and improve the service

- Generate AI responses

- Maintain security and prevent fraud

AI Processing

Data may be processed by AI systems solely to provide platform functionality.

Data Sharing

We share data only with infrastructure providers, AI processors, and integrations you enable.

We do not sell personal data.

International Transfers

Data may be processed globally with safeguards in place.

Data Retention

Data is retained only as necessary for service and compliance.

Your Rights

You may request access, correction, or deletion.

Contact: support@versanacx.com

Security

We use encryption and access controls.

Changes

Continued use means acceptance of updates.

Contact

support@versanacx.com

For privacy inquiries, please Submit an Inquiry