Privacy Policy
Effective Date: January 1, 2026
Privacy Policy
VersanaCX™ is operated by Tandao Group (K) Ltd (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, and protect personal data.
Information We Collect
- Account details (name, email, business info)
- Usage data (logs, interactions)
- Integration data (connected platforms)
Legal Basis
We process data based on contractual necessity, legitimate interest, and consent where required.
How We Use Data
- Provide and improve the service
- Generate AI responses
- Maintain security and prevent fraud
AI Processing
Data may be processed by AI systems solely to provide platform functionality.
Data Sharing
We share data only with infrastructure providers, AI processors, and integrations you enable.
We do not sell personal data.
International Transfers
Data may be processed globally with safeguards in place.
Data Retention
Data is retained only as necessary for service and compliance.
Your Rights
You may request access, correction, or deletion.
Contact: support@versanacx.com
Security
We use encryption and access controls.
Changes
Continued use means acceptance of updates.
Contact
support@versanacx.com
For privacy inquiries, please Submit an Inquiry